..

Food & Dining

  • Written by News Feature Team



There is a multitude of aspects involved in running a restaurant.

From ordering produce, to managing the kitchen, to dealing with floor staff - the list can seem endless. Whether you’ve got a management team or a single person undertaking the restaurant manager role, there are some common blunders that can be apparent without the right care taken. Read on to find out how you can avoid the top 6 do-nots of restaurant management.

 

  1. Not thinking putting the customer first

 

Always. The golden rule of business – the customer is always right.

Even if you don’t agree with a customer’s complaint, how you handle it will determine if the customer comes back to your restaurant. To ensure you don’t ruin your restaurant’s reputation, make sure you approach every situation with a professional, calm and compassionate state of mind.

 

  1. Using sub-par equipment

 

The equipment you use in your kitchen - be it knives, white goods, cookware or cleaning utensils - is an extension of your restaurant itself. As well as this, the equipment you use is the tools of your trade, and so it is absolutely essential that you give your staff the ability to do the best job they can. Don’t skimp on kitchen equipment; opt for a reputable retailer to stock your restaurant, such Butler Equipment Commercial Kitchen Products.

 

  1. Neglecting to source ethical products

 

Don’t just buy the cheapest produce to cut corners.

Give your customers the experience they deserve by sourcing the best quality food and drink that is available to you. Think about sourcing from sustainable, local operations in order to give back to the community. Take pride in what you do, and this will permeate your restaurant’s vibe.

 

  1. Failing to make expectations clear to staff

 

From the wait staff to the house kitchen staff, each person that is working in your restaurant needs to be the very best that they can be at their job. Make your expectations clear to your staff from the outset, to avoid any disruptions in service. Ensure that staff arrive 15 minutes before their shift, and are briefed on exactly what their role requires them to do.

 

  1. Not watching your cash flow

 

Cash flow is the amount of cash coming in versus the amount of cash going out of your business on a daily, weekly and monthly basis. If you don’t understand this basic concept of restaurant finances, you put yourself at great financial risk. It’s very common for restaurants to run ‘too fat’ when cash flow isn’t taken into consideration, meaning they spend more money than they are earning. Don’t fall into this accounting trap. Ensure you watch your cash flow closely, and reassess finances at the end of each week.

 

  1. Promoting a stale menu

 

Both the price of food and the cost of running a business are bound to fluctuate throughout your restaurant’s life cycle. This may mean you have to adjust your menu to suit your financial needs. Furthermore, it’s also important that you’re using fresh, in-season produce. This will require consistent menu changes, which will in turn keep your customers keen to return to try your new menu items.

 

Running a restaurant can be one of the most rewarding businesses to operate.

Providing your customers with a culinary experience like no other, you should aim for your restaurant to be run as efficiently and ethically as possible. Don’t lament on your mistakes any further; ensure you steer clear of these 6 restaurant management do-nots.

Politics

George Neophytou Like a National Unleashed

George Neophytou has pledged to support all promises that the Coalition have made to benefit Gippsland East including funding for Bairnsdale Secondary College, funding for text books, more funding f...

George Neophytou - Don’t be taken for granted

George Neophytou George Neophytou, independent candidate for Gippsland East is concerned our electorate is being taken for granted. For too long Gippsland East has been the electorate that Labor...

Prime Minister's media conference at Glenelg

DOORSTOP WITH PREMIER OF SOUTH AUSTRALIA HON STEVEN MARSHALL MP, MINISTER FOR DEFENCE, THE HON CHRISTOPHER PYNE MP AND NICOLLE FLINT MP, MEMBER FOR BOOTHBY GLENELG, SA SUNDAY 14 OCTOBER 2018 SUBJEC...

Business News

5 Reasons Why Every Business Has An Absolute Need For SEO

If you are an entrepreneur, then chances are you are already using digital marketing as part of your business strategy. If you haven’t included Search Engine Optimization, then you’re already left b...

5 ways to boost employee engagement with video

The two biggest challenges facing HR this year are employee engagement (41%) and retention (35%).  It’s not hard to see why, when some companies value profit over people. Low employee engagement of...

Brava Lingerie

Brava Lingerie’s Customer Service The Perfect Fit; 2018 eftpos ARA Australian Retail Awards winners When Lin Windram and daughter Maxine launched Brava Lingerie 12 years ago due to their own negati...

Travel

The Best Moment of Your Life from Lonely Planet

Discover 100 Life-Changing Travel Experiences with The Best Moment of Your Life from Lonely Planet What’s the best moment of your life? It’s a simple question to ask, but a more challenging one t...

Travel expert Anthony Goldman outlines what's trending for elite travellers

LOVERS OF LUXE DRIVING TRAVEL TRENDS   Travel expert Anthony Goldman outlines what’s trending for elite travellers in 2019 and beyond…   Media Release – 15 October 2018 - Travellers are splurgin...

End of year travel can deliver big benefits if booked on certain credit cards

With more than 56% percent of the Australian population now owning a passport, it is no surprise the Australia Government recorded over nine million trips overseas at 2017 financial year end.   A wh...