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What happens when we outsource boring but important work to AI? Research shows we forget how to do it ourselves

  • Written by Tapani Rinta-Kahila, Lecturer in Business Information Systems, The University of Queensland
What happens when we outsource boring but important work to AI? Research shows we forget how to do it ourselvesShutterstock

In 2009, an Air France jet crashed into the ocean, leaving no survivors. The plane’s autopilot system shut down and the pilots, having become reliant on their computerised assistant, were unable to correct the situation manually.

In 2015, a bus driver in Europe typed the wrong destination into his GPS device and cheerfully took a...

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