Read The Times Australia

Daily Bulletin

MSCI Upgrades Tongcheng Travel’s ESG Rating to AA Attains Highest Rating in the Hotel and Travel Industry

HONG KONG SAR - Media OutReach - 3 October 2022 - Tongcheng Travel Holdings Limited ("Tongcheng Travel" or the "Company", and its subsidiaries (collectively, the "Group"), stock code: 0780.HK), an innovator and leader in China's online travel industry, has received an upgraded AA rating in MSCI's latest Environmental, Social and Corporate Governance ("ESG") rating released in late September 2022.

AA is currently the highest rating accorded to hotel and travel industry players. The upgrade reflects the high recognition Tongcheng Travel has gained from the international rating agency and the capital market in respect of its ESG commitment and performance.

As early as 2021, Tongcheng Travel established an ESG and Data Security Committee to formulate the Company's ESG vision, goals and strategies on the corporate organizational level to comprehensively improve its ESG capabilities. Tongcheng Travel has long been recognized for its ESG performance and has previously been included in the "MSCI Emerging Markets ESG Focus Index" and the "Hang Seng Climate Change 1.5°C Target Index". It has also been bestowed awards such as "Emerging Responsible Enterprise of the Year" 1, "Corporate ESG Practice of the Year Award" 2 and "Green Practice Pioneer Project" 3 from various organizations.

According to the MSCI report, the upgrade to AA is based on Tongcheng Travel's strong improvements in labour management, user privacy and data security.

In the latest MSCI ESG rating, Tongcheng Travel ranks amongst the top 5 industry players in the hotel and travel industry with respect to its labour management. It is committed to establishing harmonious labour relations, protecting the legal rights of employees, providing an equal, diversified, healthy and safe working environment, and establishing an up-to-date training system under the value of "Pursuing Innovation" to enable employees' career advancement. In 2021, more than 95% of its employees received training, with an average 7.3 hours of training per capita.

In terms of privacy and data security, Tongcheng Travel has established a comprehensive user information security management system by formulating rules and regulations such as the "Administrative Measures for the Information Security of Tongcheng Travel" in accordance with the information security requirements of relevant laws and regulations. Tongcheng Travel has obtained ISO 27001 information security system certification. At the same time, it has formulated the "Tongcheng Travel User's Privacy Policy" to clearly explain to users how the platform manages the process of collecting, storing, and using their personal information. The Company has also set up a complaint channel and feedback mechanism for user privacy issues.

Tongcheng Travel said that the Company will continuously improve ESG-related policies and practices, further promote ESG governance standards, and take practical action to fulfill its social responsibility to provide greater value to users and society.

MSCI ESG Ratings aims to measure a company's management in financially relevant ESG risks and opportunities. It uses a rules-based methodology to identify industry leaders and laggards according to their exposure to ESG risks and how well they manage those risks relative to peers. It also rates equity and fixed income securities, loans, mutual funds, ETFs and countries.

1:The "Emerging Responsible Enterprise of the Year" (年度新銳責任企業) award was presented at the "14th Annual China Corporate Social Responsibility Conference" (第十四屆中國企業社會責任年會) held by NFZM
2:The "Corporate ESG Practice of the Year Award" (年度企業ESG實踐獎) was presented at the "2021 ESG Pioneer 60" (2021 ESG先鋒60) award presentation ceremony organized by Shanghai United Media Group | Jiemian
3:The "Green Practice Pioneer Project" (綠色實踐先鋒項目) award was presented at the "Qingxin 2022 Green Practice Pioneer Project" (清馨2022綠色實踐先鋒項目) event organized by National Business DailyHashtag: #TongchengTravel

About Tongcheng Travel Holdings Limited (HKSE Stock Code: 0780.HK)

Tongcheng Travel (formerly known as Tongcheng-Elong) is an innovator and market leader in China's online travel industry. It was formed out of the merger of Tongcheng and eLong, the leading online travel agencies in China, in 2018. It is a one-stop shop for users' travel needs. With the mission "make travel easier and more joyful", Tongcheng Travel offers a comprehensive and innovative selection of products and services covering nearly all aspects of travel, including transportation ticketing, accommodation reservation, tourist attraction ticketing, and various ancillary value-added travel products and services designed to meet users' evolving travel needs throughout their trips primarily through its online platforms, which comprise its Tencent-based platforms, its proprietary mobile apps, quick apps and other channels.

As a technology-driven company, Tongcheng Travel leverages big data and AI capabilities to better understand the preferences and behaviors of users, thereby offering users customized products and services. Tongcheng Travel has a strategic focus on lower-tier cities in China and seized opportunities there supported by its and diversified traffic sources, product innovation capability and flexible operation strategies. Through the in-depth understanding of user experience and advanced technological capabilities, Tongcheng Travel has been revolutionizing what consumers expect from the online travel industry, making the entire travel process more convenient, personalized and enjoyable than ever. Tongcheng Travel aims to develop and apply its advanced technology to transform from an online travel agency to intelligent travel assistant.

For more information, please visit the Group's website at

Business News

The Rise of Digital Marketplaces in the Australian Trade Sector

For decades, the Australian trade and construction sector operated almost entirely on word-of-mouth recommendations and local community networks. Small business owners typically relied on local newspa...

Daily Bulletin - avatar Daily Bulletin

How Immigration Lawyers Can Help

Introduction Visa decisions can shape employment, family life, study plans, travel, and future residence. A small omission can lead to delay, added expense, or refusal. Immigration lawyers assess l...

Daily Bulletin - avatar Daily Bulletin

How Industrial Drying Equipment Supports Efficient Processing

Many industrial processes require moisture to be removed from compressed air, products or process materials before they move to the next stage. Excess moisture can affect equipment performance, produc...

Daily Bulletin - avatar Daily Bulletin

Practical Ways a Whiteboard Can Improve Workplace Communication

Effective communication helps teams stay organised, share ideas and keep track of important information. While digital tools are now common in many workplaces, a whiteboard continues to provide a simp...

Daily Bulletin - avatar Daily Bulletin

Designing Eco-Friendly Custom Water Bottles for Your Next Event

The Evolution of Sustainable Event Merchandise Event planning has undergone a massive transformation over the last decade. Gone are the days when organizers could hand out cheap, single use plastic...

Daily Bulletin - avatar Daily Bulletin

Why Choosing a Professional Florist Melbourne Makes Flower Delivery Impactful

Flowers have a great power to speak when humans cannot express their feelings with right words. Flowers are the best gifts when you are celebrating a birthday or welcoming a newborn child into your fa...

Daily Bulletin - avatar Daily Bulletin

The Business Case for Choosing Australian Fabricators Over Imported Alternatives

For a long time, you might have defaulted to overseas suppliers when sourcing fabricated metal components for a project. The unit price was lower on paper, and the maths seemed straightforward. That...

Daily Bulletin - avatar Daily Bulletin

Australian organisations are relying on business continuity plans built for a far more predictable world

Tariff escalations, supply chain fragility, geopolitical events, and the ongoing threat of cyber disruption have reshaped the risk environment facing Australian organisations. The problem is that ma...

Daily Bulletin - avatar Daily Bulletin

How to Rent a Car for Uber in Melbourne: What Every New Driver Needs to Know

Starting out as an Uber driver in Melbourne is not as complicated as it sounds but getting the vehicle right is where most new drivers get stuck. Uber has strict requirements around vehicle age, condi...

Daily Bulletin - avatar Daily Bulletin

The Daily Magazine

How Long Does a Solar Home Battery Last? LFP Cycles and Warranty Explained

A battery does not usually reach its advertised cycle count and suddenly stop working. Capacity ch...

How to Hire a Nanny: A Complete Guide for Families

Finding the right childcare professional can make everyday family life easier and give parents gre...

The Blue-Collar Shortage Employers Can't Solve With More Applicants

Australia's hiring market has cooled considerably since the post-pandemic frenzy of 2021 and 2022. F...

The Playground as Classroom: How Line Markings Are Reinforcing What Students Learn Inside

For a long time, the playground was treated as a break from learning rather than part of it. A place...

How Technology Is Changing the Way Gardens Are Maintained

Garden maintenance has always been a hands on ritual. Mowing on a schedule, watering by instinct, an...

One Blocked Drain Can Become a Whole House Plumbing Problem: How It Happens

A blocked hand basin feels local. So does a slow shower. Homeowners naturally focus on the fixture...

AI in Marketing: From Experiment to Everyday Tool

For the past couple of years, artificial intelligence in marketing has mostly lived in the "let's se...

What Businesses Can Do to Make Sustainability More Practical Day to Day

Sustainability can sound like a huge corporate project, something tied to annual reports, long-term ...

The Hidden Logistics Behind a Smooth-Running Construction Site

A construction site can look chaotic from the outside. There are machines moving in different direct...