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Business Mentor

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3 Rookie Mistakes That Has Almost Ruined Many Online Business

  • Written by NewsServices.com

It’s quite easy to run an online business! Just a bit of determination, business acumen, suppliers, and a computer- that’s all you need to get set go in this field. But things are not that simple as they appear to be.

It takes good sales knowledge to run an online business. Apart from this, you also need to know a bit about web designing and marketing.

Well, many people have taken up online business mainly because of the convenience of starting a store online. But then, it’s not unusual to make some common rookie mistakes.

More and more individuals are constantly rushing into the online business world without thinking about the different crucial aspects of this field. Therefore, it is quite likely for more and more beginners to make mistakes that can completely ruin their online business.

Some avoidable pitfalls that online businessmen need to sidestep are as follows:

Mistake 1: Listening To and Working with the Wrong People

Listening to individuals who have never grabbed success in online business is one of the greatest rookie mistakes. It is quite likely for beginners into online business to turn to people and friends for fleshing out ideas.

Businessmen make the mistake of thinking that they require pep talks instead of straight-up instructions and facts. They actually do not know that the majority of these individuals have completely different dreams so that they can be of no good to them.

When starting out, individuals take ideas from friends and family. Well, they actually do not know that this help would be of no use. Once they take on clients, they understand that doing the right homework is very important.

Surrounding yourself with people who say “yes” to all your ideas can be quite challenging and might ruin your business in the long run. If you make this major mistake, all your resources and time will be wasted on new services and products that the market does not require.

All these false-positive people will make it impossible for you to seize scopes within the market that can actually turn out to be advantageous for your business.

The best way of avoiding this mistake is to surround yourself with the right people. Always work on getting online business ideas from experienced and knowledgeable individuals.

Also, do your homework and have clear expectations of everything that you want from your clients. Also, make sure the expectations are understood clearly and be vigilant in everything you do. Take responsibility for your online business without relying on external sources that can prove to be discrepant.

Sought out for seasoned and experienced business mentors while signing up for sales and marketing courses. You can also train under a popular business consultant that can further help you in making precise and quick business decisions.

Mistake 2: Not Paying Heed to Video Marketing

Going by the “if you build, they will come” logic will bring you a failure. Remember, your products and services will gain attention if you place them in the perfect spot. And this is possible only through video marketing.

Remember, your online business requires some buzz. The biggest of brands put in good money in video marketing to make sure their sales go on smoothly. Video marketing statistics prove that presenting products and services through top-quality videos can bring in good returns.

Different marketing tips can be used for online business. In this context, video marketing is crucial because it helps figure out the exact placement of your business and where it actually needs to be.

Proper marketing will help you present your products and services especially and attractively and help you understand your customers. You cannot gain success in business without knowing your target customers.

Also, know that simply coming up with a Facebook page will not be sufficient. Video marketing is needed, but even before that, you must have a proper plan, the right objective, and some business goals.

Your video marketing idea will be successful only when it has the roadmap for direction. This will bring you quick success. The only thing that you need to do is document everything that you want from your marketing efforts.

Next, come up with the techniques and strategies that can help you reap the benefits of your video marketing. Of course, you must be flexible enough to adapt to the ever-changing landscape of the online industry. However, sidestepping the importance of proper planning will not bring you any success.

Believing that good quality marketing can make up for bad business planning and model is a major mistake. You will have to work on your video marketing potentials and bring out the best of your business in front of the target audience to make things work for your business.

Mistake 3: Not Optimizing Online Store for Major Conversions

Owning an online store means you will have to work constantly. You will have to keep on adding and removing products, and you must also have your brains on stock and shipping. After all this, you must think about store optimization as well.

Going online means you will gather sufficient data about the success of your store. This data will help you in analyzing metrics that you need to work on for success. This will bring you insights that can further help you in improving your online store.

Optimizing your store for conversions means testing and properly implementing the improvements, so they work in favor of your online business. This is known as conversion optimization. It is the simple process of using data to make your site perform in a better way.

Final Words

Remember, just a single individual cannot build a successful online business. You need a good partner, and some time to see success. Also, do not be afraid of failures as they will keep coming to you at every step. What you ought to do is learn from the mistakes you make and change your business model accordingly. And be patient. Gradually, success will come your way!

Up to 50 percent of Aussie businesses will fail to reach their potential online during COVID

  • Written by Tess Sanders Lazarus

With online retail growing at its fastest rate both across Australia and overseas than ever before, one ecommerce industry expert is predicting that up to 50 percent of Australian businesses will fail to reach their full potential online during the pandemic due to poor decision making.

Jam Pathirana, is CEO and founder of ecommerce organisation B dynamic – an industry leader in assisting businesses to drive growth through online sales and fulfilment services. Boasting over 25 years of experience in brand distribution, product sourcing and channel development globally, Pathirana understands ecommerce better than most.

We are witnessing a revolution in retail at the moment,” Pathirana said.

Consumers are shopping online in greater numbers and quite a few businesses are stepping up and turning to apps, social media and engaging sales oriented websites to enhance the path to purchase to help shoppers pull out the plastic more often.

We are seeing businesses that straddle omni-channels such as online and physical stores finding ways to blend the two to augment sales. Others are introducing new technology such as AI and machine learning to provide customers with better online service experiences 24/7 which ultimately supports increased sales.

At the other end of the spectrum however, there are businesses that are tinkering with their online stores trying to entice customers to buy. Some are doing it well and growing sales, while others are failing miserably.

What we are seeing is a huge gap between those businesses that are doing well and those that are not, or are simply not going to reach the heights they should. Based on my understanding of the market and my knowledge and view of what is happening, up to 50 percent of businesses will fail to reach their online potential during the pandemic without some type of expert intervention.”

Pathirana is ideally placed to understand the market. His firm works with some of the biggest brands in the world, helping them to manage inventory and order fulfilment for their customers all over the country and across the world. B dynamic has recently helped Aldi to launch its much anticipated online store, helping customers to access Online Exclusives.

The current COVID climate has not only brought challenges but delivered many opportunities for businesses, especially online, “ Pathirana added.

Businesses that adapt to these changes will thrive. There is no better time to think about how you can improve your online presence and change your distribution model to capitalise on opportunities. We are helping many of our customers to transform their businesses online.

For businesses that are already online, but are not doing it very well, we are helping them to introduce new online solutions to ramp up sales, engagement and incorporate better stock management and delivery systems.

For some, we are completely translating their physical presence into a replicated online presence. This involves developing the ecommerce site, implementing fulfilment systems, setting up delivery mechanisms and taking care of returns.”

Pathirana has three tips for Australian businesses to flourish during the pandemic.

Unless you know how – don’t do it yourself

Many businesses think that they can manage an increase in online sales and deal with picking, packing and shipping themselves – as well as returns,” Pathirana said.

It takes a good system and a lot of resources to deliver this kind of operation, especially as orders reach the hundreds or more each week. We deal with tens of thousands.

Don’t open up your business to failure or issues that lead to loss of sales or even worse, loss of loyal customers. Get the expertise you need to flourish.”

Ensure your online store is as good as it can be

Online stores are not created equal. Ecommerce systems enable online sales as well as integration with stock management and parcel delivery,” Pathirana added.

Don’t allow your online store to stifle your growth. Look at what your larger competitors are doing and seek out the same type of capability.”

Beef up customer support

A key part of being an online business is about being able to respond to customer enquiries and issues in a professional, timely and effective manner,” Pathirana said.

Well managed ecommerce based businesses have sound systems in place to receive, log and manage enquiries through to resolution. Good systems retain customers and keep them coming back to buy more. Poor systems lose customers and destroy business reputations.

Third party providers also assist with the management of these issues and ensure customers and issues are treated in a speedy, respectful and solution oriented manner.”

Pathirana believes that with assistance, many Australian businesses will be able to drive growth online through the pandemic as long as they take meaningful steps towards onboarding the right ecommerce systems and fulfilment support.

https://bdynamic.com.au/

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