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AUSSIES LOVE FOR LOCAL SPENDING REIGNITED

  • Written by Media Release


Whether it’s a takeaway pint from the local pub or trying a new barista, the lockdown has reignited Australia’s love for shopping locally. Takeaway shops (34 percent), cafes (31 percent), restaurants (30 percent) and bakeries (29 percent) are among those who have had the biggest bounce since lockdown, according to research commissioned by Mastercard.
 
Despite three quarters (76 percent) of Australians being mindful of their spending during the initial COVID-19 lockdown period and more than half (56 percent) not really knowing anything about their local businesses, 73 percent are wanting to actively spend in the local community to help them bounce back and recover. In fact, 42 percent are so committed to helping the locals stay afloat they’ve spent more money on a product or service in the local community despite knowing they could have found it cheaper elsewhere.
 
The research also suggests that the shift to shopping local has made Australians feel more connected with the community. More than one in three (69 percent) said they feel a greater sense of community spirit now than prior to lockdown, while 68 percent are more inclined to spend at their local shops.
 
From popping in to say hello (51 percent) to knowing the name of their local business owner (25 percent), more than two in five respondents (41 percent) have made the effort to spend time with and support their local, as they feel they make a positive difference to the community.
 
As Australians adjust to a new way of life, 67 percent pledged to continue showing their support to local businesses with 91 percent claiming they are now spending up to $200 per week on their local high street. This promise of ongoing support is particularly apparent when it comes to one of Australia’s favourite pastimes – dining out, with 54 percent committed to eating and drinking locally in future.
 
“Recent times have changed the way people spend, with Australians rallying together to support their local businesses,” said Aaron Fidler, Vice President, Retail Account Management, Mastercard Australia. “As the research shows, people have turned to trusted staples within their local communities, which has not only helped the bounce back of local shops, it has brought about a greater sense of community spirit.”
 
TOP FIVE LOCAL BUSINESSES AUSTRALIANS ARE KEEN TO SUPPORT
  • Local takeaway shops (34 percent)
  • Local cafes (31 percent)
  • Local restaurants (30 percent)
  • Local bakeries (29 percent)
  • Local butchers (26 percent)
 While Australia is known as a nation of foodies, the states differed slightly on where they are showing their love for local. With Melbournians often claiming the crown for being the coffee capital of Australia, it’s perhaps no surprise that local cafes led the post-lockdown bounce back in Victoria (39 per cent – 5 per cent more than any other state). Elsewhere, West Australians turned to the tools with a visit to their local DIY or hardware store (22 percent) while Tasmanians sought after self-care, paying a visit to their local barber, hairdresser or beauty salon (23 percent). 
 
As part of its ongoing commitment to support Australian small businesses, Mastercard recently launched its Getting Back to Small Business program, connecting organisations to a range of free digital resources, tools and services to help them navigate and adapt to the new demands of online commerce. For more information on Getting Back to Small Business, visit mastercard.com.au/backtobiz.
 
 
Methodology
On behalf of Mastercard, PureProfile commissioned an online survey of more than 1,000 Australians nationwide. The research explored the common areas where Australians are spending and their intentions to continue shopping locally following the lockdown period.
 
About Mastercard (NYSE: MA), www.mastercard.com
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Follow us on Twitter @MastercardAP, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.

Business Solutions to Help You Save Time

  • Written by News Co


As a small business owner, the two things you often need the most of are money and time. Luckily, there is no shortage of business solutions to help you save time. It starts with knowing what you want to achieve. Then you can take the time to research the right option for your company.

Doing Online Research

Even if your company is well-established, you will likely still want to stay on top of the trends in your industry. That’ll help you be more competitive. For example, if you sell beauty products, you might want to learn about skin-care trends. Or if your company specializes in natural products, you might want to research cancer and cannabis. For instance, you might want to learn if there are risks associated with marijuana and how people find the best herb for their needs.

Social Media Tools

Today, it is easier than ever to automate busy work jobs so you can focus on the ones that take longer. Email marketing systems can help you keep your subscriber list informed on company news and important promotions. Plus, email marketing systems can put a form of the email on social networks, eliminating one more task. Social media is vital for connecting with current and future customers. However, getting on social media can drain your time. It is all too easy to go to an app or site for a couple of minutes, only to find that it took closer to an hour.

Instead, consider scheduling social media posts. There are tools that allow you to schedule posts to be published when you want them to be. You don’t have to visit the actual site for it to be published. Plus, setting up a dozen posts at once is often easier than logging on once or twice a day just to post one thing. You might choose to create a week or months’ worth of posts at once and then use the scheduling tools to set the promotions to go live when you want to.

Getting Clients

To retain or gain clients, consider using a customer relationship management (CRM) platform to help. CRMs help you keep track of current, past, and potential clients. They also offer tools for nurturing these relationships. Using this platform consistently allows you to make better business decisions, based on real data so you don’t have to guess. It’s easier to keep track of how many new clients you get in a given period, and you can view them based on the kind of product they bought.

Working Together Online

If you need to collaborate with people, look for file sharing systems. These tools allow people to work on the same version of documents. Plus, it eliminates the need to email versions of the same document to each other. You might work in real-time with a file-sharing system or go at your own pace to see what changes have been made to projects. You can use it with your team or with clients to keep track of their needs.

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