Many Australians ask this question, as they strive to buy or sell a property, they want to connect with a good real estate agent and who could blame them? This is the key to a successful transaction and with that in mind, here is some useful information to help you make the right choice when it comes to a real estate agent.

Customer focused

A top-rated Australian real estate agent would be customer-focused; a dedicated team of experienced realtors who put the client before anything else; a good example is Marshall White, an agency that always goes that extra mile to satisfy their clients. From initial contact to successful completion, your experience should be smooth and enjoyable, giving you the feeling that you are the centre of attention. 

Well connected

An established real estate agent would have a lot of connections within the industry; mortgage brokers, surveyors, construction companies and they would have a good working relationship with state officials who deal with land titles and planning permission. This means you have a one-stop service and don’t have to search for related services. Click here to find out about the rising numbers of granny flats being built here in Australia.

Transparency

There should be a level of transparency, with no hidden extras and when you receive your bill, everything would be itemised, showing you exactly where your money is going. Gone are the days when you are not informed as to how things are progressing, a top real estate agent would keep you informed at every stage of the process.

Prompt & professional communication

Once you make contact with a good real estate agent, you are assigned a contract manager whose job it is to liaise with the client and should you have any questions, you only have to ask. Being customer focused is vital in such a competitive sector and staff are trained to improve their communication skills.

Nationwide listings

Thanks to the Internet, we have global connectivity and an established real estate agent would have listings in all parts of Australia. Whether you are looking to buy or sell, you can maximise your reach by using a top-rated Australian real estate agent; they would have a very responsive website with high-resolution images and fast page loading.

Award-winning agencies

The real estate sector is very competitive and there are prizes awarded to the best agencies, which is a strong indication of the services they offer. Any agency that wins an award would broadcast that fact, so you can easily see on their website whether or not they have won awards. If an agency is constantly winning awards, this is a good sign and you can approach such an agency with some confidence.

As a conclusion, we hope that the above information helps you to make the right choices when it comes to a real estate agent to either help you sell your home or find the perfect property.