Daily Bulletin

Business Mentor

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  • Written by News Co


One-third of small-to-medium enterprises (SMEs) close their doors within four years. RepeatBooking aims to help these companies retain their customer base by automatically messaging past customers.

RepeatBooking co-founder David Wareing (pictured) says the platform sends automated SMS messages to customers, prompting them to remember your businesses, what services it provides and that it’s time to book or buy again.

“It makes it easy for SMEs to keep track of future business simply by automating the follow up process at a time when the customer will be needing their services,” he says.

“It takes less than a minute to log a customer’s details in the platform then an SMS will automatically be sent to the customer six or 12 months after the last invoice date.

He adds that no data is shared with any third parties with RepeatBooking adhering to all required data and security standards.

Sparkling Ovens founder Tim Kerle says RepeatBooking, which he has been using since July last year, is a game changer for his business as he is now fully booked weeks in advance and making an extra $4,000 a month above his average earnings of twelve months ago: “Before RepeatBooking I had good intentions to ring or email my previous customers to do more work for them, but I just never had the time. Now RepeatBooking does it all for me automatically and the customers are ringing me.”

RepeatBooking

The RepeatBooking Dashboard is where you can upload and manage your customer list. The only information required is the customer's first name, last name, email, mobile phone number and last invoice date.

repeatbooking.com.au

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