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Why Do People Need a Salesforce Consultant

  • Written by Daily Bulletin

If you’re an experienced user of Salesorce, you might take advantage of the many Salesforce Certification Resources available to you and become a salesforce consultant. It could mean a whole new career, but some hesitate wondering if it’s really worth it. Should you spend the time and money you have pursuing this certification? The answer is most certainly “yes, yes you should!”

But why? Let’s start with discussing the main reasons people need Salesforce consultants in the first place. When you know these, you’ll see why getting a certification to become a consultant on all things Salesforce is a smart move.

1. Companies Need Consultants’ Insights

Why does any company hire any consultant like business analyst salesforce? For key insights and perspectives that they don’t have in-house. As a consultant, you might visit a company full of people who basically know how Salesforce works and how to use it for their day-to-day business. But are they really getting the most possible out of this CRM system? Is it delivering a good ROI to them? This is something that you as a Salesforce consultant will be able to do for them.

This is the first and most valuable service you’ll be able to offer. CRM systems are increasingly important in modern business, but large numbers of companies are failing to use their features to their full potential. Many systems are still new to companies, so a consultant with their elevated knowledge is like gold dust.

2. Salesforce Releases Many Updates

One of the factors behind the success of Salesforce since its initial launch back in 1999 has been the company’s grasp of how rapidly the business environment around the world is changing. That being the case, the company has become known for its rapid release of new updates, patches and tweaks that allow their system to adapt to changing circumstances. There are usually so many updates that only those the most experienced and familiar with the Salesforce system can really appreciate them.

This is where consultancy comes in. For a business to really understand how Salesforce is changing as it updates, a consultant can offer unbeatable know-how. They can create simple communications to explain updates in terms that team members can follow, as well as create presentations to explain these updates and train team members in better understanding Salesforce’s “culture of updates.”

3. Strategy Building

Besides just getting a company more cognizant about how they can use their Salesforce system, a consultant can help the company leadership to form a more unified and effective CRM strategy. Based on what they know about the company, its goals, its team members and their current level of Salesforce knowledge, consultants can make plans to train and develop further skills within the team, create a unified and considered approach and turn the CRM plans from vague ideas to solid blueprints for creating success!

4. Decision Making

A Salesforce consultant can use their knowledge of the system to quickly provide assistance to company managers, team leaders and others when they’re struggling to make decisions. This is especially true for those times when managers and leaders are without reliable information or reports of what’s going on. When information is piecemeal and inconsistent, it can be much more stressful when it comes to taking tough decisions. A leader might take very difficult and painful decisions that are actually not necessary when you are aware of the bigger CRM picture. That bigger picture can be provided by a Salesforce consultant.

5. Building In-House Expertise

Finally, companies want consultants on Salesforce because they badly, even desperately want to nurture in-house talent and skills on Salesforce. A consultant with considerable skill in training others is a useful tool to that end and they will likely pay handsomely for the privilege.

Enquiries for franchises through the roof: Jim Penman offers advice to people

  • Written by Tess Sanders Lazarus

COVID has created a ‘homedemic’ of people who want to continue to work from home or work their own hours without having to go back into the office and deal with a bad boss all day.

According to Jim Penman, enquiries for Jim’s Group franchises have gone through the roof.

“Our enquiries from people wanting to explore setting up a Jim’s Group franchise has risen by over 100 percent since COVID hit,” Penman said.

“We are seeing the biggest increase in states such as Victoria and New South Wales. This seems to be where people have been working from home the most and now that things are starting to open up again, they can’t bear the thought of having to go back to work and deal with all the office politics, bad bosses and tiring commutes – all day every day!

“This new COVID lockdown induced ‘homedemic’ has created a huge group of people who just don’t want to be bossed around anymore. They like working from home or working in a more flexible way.

“Many people have had time to think about their life and their working situation and have decided that they don’t want to keep doing what they are doing. They would rather do something else they like doing and be their own boss.”

With so many people dumping their jobs and looking to start up their own business, Penman has some good advice for people about starting up their own venture.

“Do your research and think carefully about whether you want to start up a franchise or go it alone,” Penman said.

“Both models give you the opportunity to start and run your own business and be your own boss, but the franchise model certainly provides a lot more benefits but it is important to know what to look for.”

Decide what you want to do

“The most important thing is to decide what you want to do. I always encourage people to look at options that involve your interests. This way you are following your passion, rather than just working day to day in a job you are creating for yourself,” Penman said.

“Look at different opportunities across the market. At the Jim’s Group, we have over 52 franchise divisions. Many people approach us wanting to start up a Jim’s Mowing franchise and then realise we offer a whole lot more options than just mowing.

“Take your time and do your homework. Starting up a business is a big decision and it is important to get it right.”

Benefits of a franchise business

“Franchise businesses are usually established, well known, offer good management systems and bring with them an existing funnel of customer leads,” Penman said.

“For example at the Jim’s Group, we have more leads than we can handle and are desperately in need of more franchisees to take on all the customer enquiries we are receiving.

“Good franchise businesses should offer brand awareness, operating systems, equipment and supplies, marketing and faster return on investment.”

Benefits of going it alone

“Some people actually find that their service area is so unique that the franchising system doesn’t suit them,” Penman said.

“In this case, the only option is to ‘go it alone’. The important thing to understand is that while ‘going it alone’ gives you more autonomy, it also puts you at a disadvantage. Franchises offer economy of scale and an instant pipeline of leads.

“When building a business, especially a new one, it can take time, money and a lot of energy to grow awareness. Often this can out weight any financial benefits in the short to medium term reducing your return on investment.”

Peer support

“Being a business owner can be a lonely experience, especially if you are ‘going it alone’,” Penman explained.

“As part of a franchise group, you have an immediate peer group that can help to provide support, encouragement and assistance. At Jim’s Group, we have an academy and mentoring program in place to onboard our new franchisees and also provide them with ongoing training, support, guidance and mentoring.

“As a solo business operator not part of a franchise group, it is essential to build a network of support quickly. This can be hard while you are also trying to generate leads and convert opportunities into sales. Join the local Chamber of Commerce and any other business networks or groups in your area.”

Think about how you exit

“Regardless of where your new business venture takes you, you need to think about how you will exit eventually,” Penman emphasised.

“I am in my 70s and still working as should most people be – it keeps you young and active. But there will come a day when you want to move on.

“In my experience, franchised businesses are much easier to sell. We have many people looking to purchase franchises and we are able to help them transition into existing businesses, thereby helping current owners to retire.

“Non franchise businesses have to sell in the open market against other competing ventures which can make things much harder.”

Do your due diligence

“Regardless of what you do, do your homework and take time to explore all your options,” Penman said.

“When it comes to franchise groups, look at how active the group is in supporting and promoting its brand, services and franchisees. Talk to other franchise owners to get a sense of their experience with the brand.

“At Jim’s Group, we put significant effort and resources into supporting our wonderful team of franchisees. And don’t forget, if you have a great idea for a business that we may not yet be offering, talk to us. We started with one division and now we have 52. We are always happy to introduce new divisions if a great idea comes along.”

https://jims.net

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