Business News

Wed May 27

Major health and wellness brands sign-on to open at Yamanto Central

Written by Tess Sanders Lazarus

While COVID restrictions start to ease across the country, plans for Queensland’s newest shopping centre, Yamanto Central, ramp up.

Due for completion in the first half of 2021, Yamanto Central is the first stage of the exciting 25 hectare Yamanto Town Centre masterplan, which will bring together a modern, convenient and community oriented mix of retail, health and wellness and casual dining to the area. Located within Brisbane’s western growth corridor, Yamanto Central is approximately 35 kilometres from Brisbane’s CBD and five kilometres south of the Ipswich CBD.

“We can’t wait to cut the ribbon at Yamanto Central,” Vicki Leavy, general manager of JMK Retail said today.

“This centre epitomises everything that is wonderful about traditional community based retail. It is a convenient hub of everything you need in your life, day to day, week to week. Whether you need groceries, to take the kids to swimming lessons, pick up medication from the chemist, head to the gym to work off last night’s glass of wine, or indulge in a casual night out with the family for a meal – Yamanto Central has got everything.”

It seems retailers agree. Coles and Kmart have already signed on, anchoring each end of the centre with state of the art modern stores, along with a raft of other well known and locally owned brands.

Viva Leisure, one of the country’s largest health and wellness companies, has secured two sites at Yamanto Central and plans to launch its first Queensland hiit republic space along with the group’s first purpose built Club Lime in Queensland. The group is rapidly expanding its network of innovative health and wellness brands across Queensland.

Viva Leisure managing director and CEO Harry Konstantinou said, “We are excited to be extending our Queensland footprint enhancing the health and wellbeing precinct within the new development, Yamanto Central.

The Ipswich region is the fastest growing in the country, with burgeoning populations and a fantastic community. We see this area as a wonderful opportunity for Viva Leisure. This site will provide the precinct with world class fitness facilities, with our 24/7 gym, Club Lime and group training studio hiit republic opening in 2021.”

Yamanto Central development project manager, James Hood of DMA Partners, is delighted with the project’s progress. The centre is attracting a strong level of interest across a good mix of businesses. The addition of the Viva Leisure brands to the centre supports our leasing strategy and anchors our lifestyle mall,” Hood said.

The Yamanto Central development has generated significant enthusiasm and support across the area with many people seeing it as a positive sign of life returning to normal post COVID.

Neighbourhood shopping centres will always have a place in communities as they genuinely create important hubs for people,” Leavy added.

Yamanto Central is going to take the concept of a super neighbourhood centre to the next level. It will bring much needed convenience and lifestyle offerings to an established residential catchment that still has decades of strong growth ahead, much of it involving young families with children looking to establish their forever homes.

Yamanto Central will not only offer the local community a place that is close, convenient, engaging and vibrant, it will have a strong emphasis on health and wellbeing, a place for families to thrive, providing the little ones with facilities to learn to swim and even local jobs for the older kids after school. It will be alive and buzzing with activity with all the stores and brands people need to live comfortably – locally.

The design is clean, fresh and modern and there will be plenty of free parking. Yamanto Central will be the heartbeat of the community, we’re so excited to swing the doors open and welcome everyone to Yamanto Central.”

Leasing enquiries: DMA Partners – 07 3234 4300.

www.yamantocentral.com.au

Sat May 23

How have live chatbots turned beneficial for online businesses?

Written by Paresh Patil

Every business these days have come up with their online models. While some people still rely on the customer service representatives to handle the queries for their company around the clock through calls, chats, and voice support, the others have started implementing technology even there. We have seen various instances where the use of robots has made things easier for people to handle as it can be programmed to perform any task that we want. Also, when we have robots, we do not have to invest a lot of time and effort into people. Most of the businesses these days love to invest in technology because of the following reasons:

Makes you independent
Highly sophisticated
Par competition with the others
Less investment
More returns

Well, when the entire business of yours closes for the day, your customer would be waiting for you somewhere else. To make yourselves available all the time might be highly impossible, but, at the same time, you must also make sure to cater to the needs of the customers without disappointing them. Setting up a whole team of representatives to handle the queries of the customers round the clock can be an amazing idea, but it involves a lot of investment. Hiring resources isn't that easy, and this can cost you quite a lot.

Instead, as an alternative plan, you can choose to have the chatbots installed. These chatbots can make your life simple as they can be programmed the way you want to. They would have their own intelligence, and they can also be programmed to understand the language of humans and provide them an answer accordingly. There are a lot of benefits that one can obtain by having these chatbots in their business. Mentioned below are the benefits that you would get by having these chatbots in your online business.

They are there all the time.

As already mentioned, when you have the chatbots installed in your business, you do not have to have a team that works late hours. Hiring people to work in shifts and odd hours would end up in a lot of investment because, along with the salary, you may even have to pay extra allowances to the workers. Thus, this would not be a great idea.

Also, most of the customers would prefer to get their answers immediately, and this can happen easily with the help of the chatbots. There isn't any particular queue that people should wait in like they wait to speak to the customer care representatives. Also, they are technology-based. Hence, they do not get tired as humans do. They can be put to work all the time.

They are a one-time investment.

Investing in chatbots is a one-time investment. If you have people at offices, you have to pay them every month to advertise an anonymous blog. They would be working for you because you pay them, and this can again turn into an obligation. Hence, when you have these chatbots, you can simply start to monetize your anonymous blog because they would be answering all the queries that the customers ask without any errors.

They can handle all the queries.

When you depend on people for any task, there could be a chance of errors. But, with machines, you can expect accuracy and precision. Hence, the chatbots would actually save you from cross-verifying the information as you do with the human-beings. This saves a lot of time and also offers a quality resolution to the customers.

They would keep a record of the conversation.

You can always go back and refer to the conversation because the chatbots are smart enough to store the history of conversation they have had with the customers with 100% accuracy. When human-beings speak to the customers, they would be able to record the log based on their intelligence, and they would certainly have errors.

Helps the customers with all the necessary information

The chatbots would be programmed for all the possible questions that the customers might ask. Also, there are different kinds of bots. Some chatbots even have the intelligence to convert the natural language of human beings into machine language, process it appropriately, and then return the answers to the customers in a language that they understand. With this facility, no customer of yours would be disappointed.

Well, these are some of the benefits that you would be getting when you have the live bots installed for your business. Having these chatbots would not just make your lives as a businessman easier, but it also delights your customer and would make them return to your free anonymous blog sites.