Business News

  • Written by Nicole Robertson

New research commissioned by Zoom2u, an innovative platform that provides radically fast and reliable deliveries, reveals that despite massive tech advancements in the delivery space, 92% of Australians still use the post office to send packages, with 38% using this method every time they send or receive anything.


Interestingly, people between the ages of 50 – 57, are unemployed or students are the least likely to still use the post office, whilst 26 – 33-year olds, part time workers and retirees are the most likely to do so. Males and females both send their items  via the post office equally.


The data has also highlighted that through using this traditional method, the average person spends more than 10 minutes waiting in line per delivery, with respondents noting that sometimes it took them over 30 minutes to send or collect a package due to waiting periods.


Steve Orenstein, Founder and CEO of Zoom2u says, “Tens of millions of deliveries are made nationwide every year, and this research proves that Australians are wasting a significant amount of time making these deliveries via the post office. Also, when you consider that this research doesn’t even take into account how much time  is wasted travelling to and from the post office, it really is a time sucking task that could be avoided for not much more in terms of cost in most cases.”


The research went on to show that more than half of Australians have never used a courier company for a personal delivery, with many saying it’s because they didn’t realise it was possible.


Mr. Orenstein continues, “These days, couriering for both personal and business requirements is easier than ever before through services such as Zoom2u. A task that would otherwise take at least half an hour or more out of your day can be done online from the comfort and convenience of your own home or office in mere minutes.”


As well as saving time, notable benefits of using non-traditional delivery options include:


  • Faster time options. Where previously you would have to wait until the next business day to receive an item, modern services allow you to receive deliveries within 3 hours, with evening and weekend delivery also possible at no extra charge.
  • More accessible customer service. Rather than waiting on hold for extended periods of time, modern delivery options like Zoom2u allow you to communicate instantly with customer service representatives within minutes – whether it be on the phone or via live chat.
  • Additional transparency. As opposed to only being able to track your delivery daily via traditional methods, innovative delivery platforms now offer live tracking and full visibility of end-to-end service meaning there are no surprises about when your item will arrive.

Mr. Orenstein concludes, “Ultimately, in today’s society more than ever, time is money. I founded the company as a result of constantly being frustrated by the inefficiency of traditional delivery services, and this data highlights why platforms like Zoom2u – that power deliveries through tech but are managed by people that care – are rising in popularity.”


Zoom2u is an innovative platform that connects business and customers to a community of couriers across Australia. With a restlessness commitment to customer happiness, the company enables radically fast deliveries with live tracking technology and extensive customer support. Since launching in 2014, Zoom2u has built a network of over 1,000 couriers across Australia and delivered over 500,000 packages. Bookings can be made online for a VIP, three-hour, same day or interstate delivery, and are also made on evenings and weekends at no extra charge.

*Research was conducted and analysed by The Digital Edge Research Company. The data is based on analysis of over 1,000 Australians in June 2018. The respondents used for this study were 18 – 65+ years old, and consisted of a mix of all genders, locations, and employment types.

Statewide Super announce Tony D’Alessandro as CEO

Tony D’Alessandro Tony D’Alessandro will be the new Chief Executive Officer of Statewide Super, effective 1 March 2019. Mr D’Alessandro will replace Richard Nunn, who in January announced his ...

Media Release Service - avatar Media Release Service

Why ‘Handover Culture’ Doesn’t Exist in Australia – And Why It Should

Handing over a business to the next generation might seem like something that can wait, but Australian business is largely unprepared for succession – and that’s a problem.   Handover culture is t...

Andrew Williams - avatar Andrew Williams

Officeworks sponsors disadvantaged school kids with The Smith Family

RECORD-BREAKING SUPPORT FOR STUDENTS IN NEED THANKS TO OFFICEWORKS 2019 BACK TO SCHOOL APPEAL  As a new school year gets under way, more than 1000 students will have access to the education essenti...

The Smith Family - avatar The Smith Family

Consumers have had enough

Recently we have heard Ken Henry NAB Chairman state that “it could take 10 years” to change the Culture of the NAB to be one that is more customer focused. But if you go into one of the branches, the ...

Justin Herald - avatar Justin Herald

Peppers cuddle up to the Noosa Koala Habitat Recovery

Peppers Noosa Resort & Villas has strengthened its ongoing partnership with Noosa & District Landcare Group (NDLG) by extending its arms to support Noosa’s cuddliest residents through a uniq...

Nyarai Chapingidza - avatar Nyarai Chapingidza

The Journey From Local Trader to Global Store

It’s the ambition of many local artisans and traders to take their product to the global market. Everyone has to start from somewhere, and so there’s no reason why even the most humble of local trad...

News Company - avatar News Company


Prime Minister interview with Alan Jones

Good morning Alan.   ALAN JONES: Thank you for your time. Could I just begin by saying that politicians rarely get praise. I have been speaking to farmers during the course of the weekend. You wen...

Alan Jones - avatar Alan Jones

Scott Morrison on Shorten's Border Protection backdown

Border Protection   PRIME MINISTER: Less than 24 hours ago, I warned Australia that Bill Shorten would make Australia weaker and the Labor Party would weaken our border protection. That they could...

Scott Morrison - avatar Scott Morrison

Funding to support women and children escaping domestic violence

Hundreds more women and children escaping domestic and family violence will have a safe place to sleep with a $78 million investment by the Morrison Government.   This investment includes a $60 mi...

Scott Morrison - avatar Scott Morrison


Fun Things You Must Do In Perth

Perth: Sun, sand and 19 beaches might seem to sum up the city, but not quite. The sunniest capital city in Australia offers so much more for you to do. Regardless of what your idea of fun is, you wi...

News Company - avatar News Company

ex-HMAS Tobruk dive site Fraser Coast

Fraser Coast Has a New Sunken Treasure for Divers to Explore A rush of scuba divers from around Australia is expected to begin exploring the underwater wonderland created by the ex-HMAS Tobruk after...

Tracey Joynson - avatar Tracey Joynson

3 Steps to Make Your Dream of Working Abroad Come True This Year

Oh, the New Year. The time of year when anything seems possible and everything seems doable. For some people, nothing will change over the course of the next 12 months. For others, everything may. I...

Bevan Berning - avatar Bevan Berning