Daily BulletinHoliday Centre

Business News

  • Written by News Company

Not taking repeat business serious can be a significant mistake. Make sure you are protecting the business you have earned by doing business with them and ensure they will keep coming back for more. Here are nine ways of ensuring you are expanding your repeat customer base.

  1. Keeping In Touch

After a sale, use resources to continue building a relationship as opposed to just set your sights on the ensuing transaction. Opportunities can involve social media engagement, frequent communication via your newsletter, or offering a special incentive. However, be cautious not to become a nuisance. Your connection must have a purpose and be meaningful.

  1. Avoid Assuming They Will Remember You

A client might have hired you once before, but this doesn’t mean they will automatically remember you the next time they require the type of service you offer. Remember, you are competing for a client’s attention, amongst many other distractions each day. If you offer services to other companies but have not heard back from them in a while, it’s worth reaching out and let them know that you would welcome their future business.

  1. Keeping The Experience Relevant And New

Always give people a reason why they should continue shopping with you. Continuously improve your offerings and remember to let your existing customers know what is new. Keep changing and updating your client base.

  1. Investing In SEO Marketing

By using an expert SEO company like the one you can find at https://www.sponsoredlinx.com.au/seo-services/brisbane/, various best practices and tools can be utilized in helping your website ranking higher in the search engines and subsequently driving more traffic and potentially more business to your site.

  1. Surprising Them

When you go the extra mile to make a customer feel valued, they will most likely spread the word. It could involve something simple like remembering their name, offering them a small gift on their birthday, or giving them loyalty discounts if they continuously use your services.

  1. Employing The Appropriate People On The Front-Line

You can have a fantastic product, which everyone loves, however, if the person who deals with your customers lacks engagement, or worse, they are just too unpleasant to deal with, they will end up driving customers away. Make sure your salespeople are qualified and offer efficient, personalized, and friendly service. This goes for online businesses as well. Make sure your online team are knowledgeable about your products and services and attend to online queries promptly and efficiently.

  1. Being Easily Accessible To Customers

Make a point of engaging and responding to users with social media comments and responses, emails, and voicemail messages as quickly as possible. A considerable part of a successful business is communication.

  1. Listening To What Your Customers Want

This involves two steps: paying attention when your customers share feedback and being proactive in asking them what their opinion of your business is. You can send surveys to people with regards to their opinion about your services or products as well as the customer service they received and make sure you listen and take the information to heart.


Top 5 Green Marketing Ideas for Your Eco-Friendly Small Business

According to studies, about 33 percent of consumers prefer buying from brands that care about their impact on the environment. This is good news for anyone running an eco-friendly business. It’s a...

Diana Smith - avatar Diana Smith

Choosing the Right Coworking Space For Your Business

As the capital of Victoria in Australia, Melbourne is inhabited by millions of people and is known as one of the most liveable cities in the world. The latter is due to the city’s diverse community...

Sarah Williams - avatar Sarah Williams

What Should You Expect from A Carpentry Apprenticeship?

Those wanting to pursue a career in woodwork, whether it be to make furniture, construct buildings or repair existing wooden structures, will have to first commence a carpentry apprenticeship. This ...

News Company - avatar News Company

4 Tips To Choosing A Reliable SEO Company For Your Digital Marketing Agency

Working with a digital marketing agency Perth is the best bet in ensuring that your business is promoted well in the online space. If you are an app developer Perth, you may have to work closely wit...

News Company - avatar News Company

Situations Made Better with a Custom Printed Foam Board in Business and Beyond

Among the three kinds of media used in advertising, print media is probably the most resilient one. Even with the emergence of audio-visual content and digital marketing, print still maintains a s...

Michael Gribben - avatar Michael Gribben

How to stay updated with your business's success

The secret to staying successful is tracking the effectiveness of your marketing endeavors and overall brand identity. If you are planning to register a business in Australia, it is important to dev...

News Company - avatar News Company

The Conversation


Closing the Gap Statement to Parliament

Mr Speaker, when we meet in this place, we are on Ngunnawal country. I give my thanks and pay my respects to our Ngunnawal elders, past, present and importantly emerging for our future. I honour...

Scott Morrison - avatar Scott Morrison

Prime Minister Interview with Alan Jones

ALAN JONES: Prime Minister, good morning.    PRIME MINISTER: Good morning, Alan.    JONES: I was just thinking last night when we're going to talk to you today, you must feel as though you've ...

News Company - avatar News Company

Prime Minister Bridget McKenzie press conference

PRIME MINISTER: Good afternoon everybody. The good news is that the Qantas flight is on its way to Wuhan and I want to thank everybody for their cooperation, particularly the Chinese Government as...

Scott Morrison - avatar Scott Morrison


Travelling With Pets? Here Is What You Should Know

Only a pet parent can understand the dilemma one experiences while planning a vacation. Do you leave your pets at home?  Will you get a pet sitter or someone to take care of them while you are away?...

News Company - avatar News Company

How to Be a Smart Frugal Traveller

You are looking through Instagram, watching story after story of your followers overseas at a beach in Santorini, walking through the piazza in Italy, and eating a baguette in front of the Eiffel ...

News Company - avatar News Company


Graduation is the stage of life when a student receives the rewards of hard work of years. It must have taken sleepless nights and tiring days to achieve the task. Now, as you have received your cov...

News Company - avatar News Company