Daily BulletinDaily Bulletin

Business News

  • Written by News Company

Not taking repeat business serious can be a significant mistake. Make sure you are protecting the business you have earned by doing business with them and ensure they will keep coming back for more. Here are nine ways of ensuring you are expanding your repeat customer base.

  1. Keeping In Touch

After a sale, use resources to continue building a relationship as opposed to just set your sights on the ensuing transaction. Opportunities can involve social media engagement, frequent communication via your newsletter, or offering a special incentive. However, be cautious not to become a nuisance. Your connection must have a purpose and be meaningful.

  1. Avoid Assuming They Will Remember You

A client might have hired you once before, but this doesn’t mean they will automatically remember you the next time they require the type of service you offer. Remember, you are competing for a client’s attention, amongst many other distractions each day. If you offer services to other companies but have not heard back from them in a while, it’s worth reaching out and let them know that you would welcome their future business.

  1. Keeping The Experience Relevant And New

Always give people a reason why they should continue shopping with you. Continuously improve your offerings and remember to let your existing customers know what is new. Keep changing and updating your client base.

  1. Investing In SEO Marketing

By using an expert SEO company like the one you can find at https://www.sponsoredlinx.com.au/seo-services/brisbane/, various best practices and tools can be utilized in helping your website ranking higher in the search engines and subsequently driving more traffic and potentially more business to your site.

  1. Surprising Them

When you go the extra mile to make a customer feel valued, they will most likely spread the word. It could involve something simple like remembering their name, offering them a small gift on their birthday, or giving them loyalty discounts if they continuously use your services.

  1. Employing The Appropriate People On The Front-Line

You can have a fantastic product, which everyone loves, however, if the person who deals with your customers lacks engagement, or worse, they are just too unpleasant to deal with, they will end up driving customers away. Make sure your salespeople are qualified and offer efficient, personalized, and friendly service. This goes for online businesses as well. Make sure your online team are knowledgeable about your products and services and attend to online queries promptly and efficiently.

  1. Being Easily Accessible To Customers

Make a point of engaging and responding to users with social media comments and responses, emails, and voicemail messages as quickly as possible. A considerable part of a successful business is communication.

  1. Listening To What Your Customers Want

This involves two steps: paying attention when your customers share feedback and being proactive in asking them what their opinion of your business is. You can send surveys to people with regards to their opinion about your services or products as well as the customer service they received and make sure you listen and take the information to heart.

A contentious NSW gas project is weeks away from approval. Here are 3 reasons it should be rejected


Slow to adjust to the pandemic's 'new normal'? Don't worry, your brain's just learning new skills


Why You May Need A Tower Scaffold Hire

When constructing a building, or even a multilevel structure, you must use a tower scaffold to get you into position. What is unique about this type of scaffolding is that you can build it highe...

News Company - avatar News Company

20 year old Aussie marketing genius helping billion dollar household brands

Australian digital marketing agency, Co Media, founded by 20 year old marketing genius Lucas Cook, is making its mark on the world stage by gaining a number of high profile clients and quickly b...

News Company - avatar News Company

5 Reasons to Choose Pipe Relining

There’s nothing like a damaged pipe to stress you out and keep you up throughout the night. Depending on the extent of the damage, a pipe repair can be a complicated and time-consuming process. ...

News Company - avatar News Company

Reinventing The Outside Of Your Office

Efficient work is a priority in most offices. You need a comfortable interior that is functional too. The exterior also affects morale. Big companies have an amazing exterior like university ca...

News Company - avatar News Company

Kaspersky and Ferrari partnership: tailoring cybersecurity for an iconic brand

Kaspersky is commemorating the 10 year anniversary of its strategic partnership with iconic, global brand - Ferrari. The cybersecurity company is a sponsor of the brand’s Formula One racing team...

News Company - avatar News Company

Instant Steel Solutions Review

Are you keen on having the right guidance, knowledge and information about the right kind of steel purchases for your industries? If yes, then you are in the right place. There is no doubt that ...

a Guest Writer - avatar a Guest Writer

The Conversation


Did BLM Really Change the US Police Work?

The Black Lives Matter (BLM) movement has proven that the power of the state rests in the hands of the people it governs. Following the death of 46-year-old black American George Floyd in a case of ...

a Guest Writer - avatar a Guest Writer

Scott Morrison: the right man at the right time

Australia is not at war with another nation or ideology in August 2020 but the nation is in conflict. There are serious threats from China and there are many challenges flowing from the pandemic tha...

Greg Rogers - avatar Greg Rogers

Prime Minister National Cabinet Statement

The National Cabinet met today to discuss Australia’s COVID-19 response, the Victoria outbreak, easing restrictions, helping Australians prepare to go back to work in a COVID-safe environment an...

Scott Morrison - avatar Scott Morrison

News Company Media Core

Content & Technology Connecting Global Audiences

More Information - Less Opinion