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Air New Zealand soars in TripAdvisor’s Travellers’ Choice Awards

  • Written by Olivia Hogan


Millions of travellers around the world have recognised Air New Zealand’s products and uniquely Kiwi service, awarding the airline wins in TripAdvisor’s Travellers’ Choice® Awards.


Air New Zealand‘s Premium Economy product has been awarded Best Premium Economy Class in the World for the third consecutive year, and the airline has also been awarded Best Airline in the South Pacific and Oceania for the third year running.


Air New Zealand was also recognised in the following categories:

  1. Best Business Class – South Pacific and Oceania

  2. Best Premium Economy – South Pacific and Oceania

  3. Best Economy – South Pacific and Oceania

  4. Top 10 Airline in the World


The awards are determined by the quantity and quality of TripAdvisor traveller reviews and ratings submitted over the past 12 months.


Air New Zealand Chief Marketing and Customer Officer Mike Tod says the airline is committed to continually enhancing the travel experience and it’s hugely gratifying to receive these awards as a direct result of feedback from its customers.


“Our people work incredibly hard to deliver a seamless journey and it’s terrific our innovative product and warm service has been recognised with wins in all of our three cabin classes.


“Air New Zealand is a customer-first airline, and we’ve recently announced a number of improvements to offer travellers a more personalised and connected trip, including free Wi-Fi on all enabled international aircraft.”


Bryan Salzburg, president of TripAdvisor Flights, Cruise and Car congratulated Air New Zealand for being named a Travellers’ Choice Airlines winner.


“This prestigious award recognises travellers' favourite airlines worldwide based on review data from our global community and is testament to outstanding service, world-renowned quality and amazing value.


“The Air New Zealand team should be proud of their award, as travellers around the globe have said this airline is among their preferred carriers when choosing to fly.”




About Air New Zealand


Air New Zealand is an award-winning international airline which delivers uniquely Kiwi journeys to more than 17 million customers who fly to, from and within New Zealand each year.


The airline offers year-round services from New Zealand to Sydney, Brisbane, Melbourne, Adelaide and Perth, as well as seasonal flights to Cairns, Sunshine Coast and Coolangatta.


The airline operates on average more than 3,500 flights each week, connecting customers to 20 destinations within New Zealand and to international ports across Asia, Europe, Australia, North and South America and the Pacific Islands.


For more information, visit www.airnewzealand.co.nz or follow the airline on Facebook or Twitter.


About Star Alliance:


The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 18,800 daily flights to 1,317 airports in 193 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.


For more information about Air New Zealand visit www.airnewzealand.com and for more information about Star Alliance visit www.staralliance.com and/or follow Star Alliance on Facebook, Twitter, Youtube, LinkedIn or Instagram.


Star Alliance Press Office: Tel: +49 69 96375 183 or email: mediarelations@staralliance.com

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